The Dealer's Voice Blog

Read the blog for all sorts of tips and topics that will help you sell better, run your business better, make more money, and let's face it. You'll just be a better person :)

NOTE: Blog Move in Process

This is the new location of the Dealer's Voice blog. We are in the process of moving all content to this new site. Some is here now, but not all of it yet. Check back for more new content soon. 

Be an Educational Resource for Your Customer business tips customer experience

Salespeople and showrooms seem to be focusing an awful lot on products, and that just might be their biggest goof.  Do they do it because salespeople and designers have become lazy and only want to se...

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The Most Toxic Phrase in Customer Relations customer experience

“That’s not my responsibility.” It’s the worst phrase you, or any of your employees, can ever say to a customer. No matter what department you work in within your company, and no matter if the stateme...

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The Unexpected Touch: Let Your Customers Know You Appreciate Them customer experience sales

Demonstrating value in your product is a way to get a customer’s business; showing that they are valued is a way to keep a happy customer (who has the potential to refer future business). During the s...

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